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Note: Send an e-mail to admin@voipsetup.100webspace.net if you have any unresolved voip issues.

Quick Links
router/firewall screen shots
routers/modems passwords
voip speed test
polycom firmwares
filezilla ftp server
Linksys emulator

FAQS

Q. How to set the device to its factory default settings.
A. Press and Hold the right key combination \ simultaneously until the device ask for a password.

Q.How to set polycom device to static IP address.
A.

Q. How to reset polycom to its local config?
A. resetting the phones to local configuration will remove all the SIP values on the phone.

Q. How do I change the Icon display on my polycom device.
A. By setting up a tftp server to load your image to the device itself.

Q. How do I upload my contacts to the polycom device. A. Most of the time this function is supported by your VOIP provider if it doest you have to do it manually by entering the information one by one or set up a tftp server, edit and upload the directory.xml file to the device.

Polycom ip phones On Screen Error Messages

Stuck on updating configuration.

Error Message : 0x4020.

Cannot contact Boot Server. For ringcentral subscribers only.

Network Link is Down.

check if the ethernet cable connected to the router is plugged into the WAN/LAN port of the polycom device instead of the pc port.

Else: Set the phone to static ip, then Ping the device, if ping is succesful open the 5060 ports on the router/modem.

URL Call is Disabled.

description: you may get this because your phone is "unable to register with the SIP server".
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